Privacy Policy

CultureFactors Inc. Privacy Policy


Your privacy is important to CultureFactors. This Privacy Policy is designed to you help you understand how we gather and use any personal information that is provided to us, as well as with whom that information is shared. This policy is applicable to our public website ( as well as to any information collected from you and your employer via our surveys, job tests, assessments, questionnaires, and simulations.

Commitment to Privacy Shield, Enforcement, & Recourse

CultureFactors complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland transferred to the United States pursuant to the Privacy Shield. CultureFactors has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit

In compliance with Privacy Shield principles, CultureFactors commits to resolve complaints about your privacy and our collection and use of your personal information transferred to the United States pursuant to the Privacy Shield. Individuals from the European Union or Switzerland with Privacy Shield inquires or complaints should first contact CultureFactors.

If your concerns are not resolved through our internal processes, CultureFactors has further committed to cooperate with the European Union Data Protection Authorities and the Swiss Federal Data Protection and Information Commissioner to address unresolved complaints, including for issues involving human resources data.

If your complaint is not resolved through these channels, under certain limited circumstances, you may be able to invoke binding arbitration through a privacy shield arbitration panel. See Privacy Shield Annex 1 at for more information.

CultureFactors is subject to the authority of the Federal Trade Commission.

Information We Gather

CultureFactors gathers or maintains information on individuals through our website and marketing efforts. Information gathered through these efforts includes name, e-mail address, phone number, IP address, time of visit, and location data. This information might be gathered via online forms that you submit, and of course you are not required to provide this information to us. Personal information may also be gathered via cookies and other similar automated data collection tools. Cookies are small text files that are created and stored when you visit a website that tracks your movement and activity within the site and are used to provide more personalized and relevant content to you. We may utilize third party vendors to help maintain and analyze this information. Your continued use of this website constitutes your consent to gathering and transmission of this information.

We may also gather your personal information through our relationships with employers and research institutions. In these cases, we process your information under the control and direction of those employers and institutions. Information is gathered through our surveys, questionnaires, assessments and other job tests, or it may be received directly from your employer or a research institution. Information gathered includes name, address, email address, tenure, job title, survey data, test and assessment data, competencies, and any other information that might be gathered as a result of the services we provide. Information gathered may also include human resources data. This information is used by employers to better understand their workforce.

Accountability for Onward Transfer

CultureFactors may utilize third parties to assist us in the marketing and delivery of our services. This might involve the transfer of personal information across borders or to international organizations. In these instances, we have made the necessary arrangements to ensure that personal information is safeguarded and that privacy rights are maintained. We are responsible for the appropriate onward transfer of that information to third parties.

In certain circumstances, we might also be required to disclose personal information where necessary due to proper requests from public authorities, including to meet national security or law enforcement requirements.


CultureFactors believes it is important that you have the choice about how your information is used and we will respect the choice that you make. Your information will be used in accordance with this Privacy Policy or in accordance with the direction of your employer that controls that information. We will first obtain your consent if we want to use your information for a reason not described in this Privacy Policy.

If you would like to not receive or stop receiving marketing communications from CultureFactors, or if you would like to otherwise limit the use of your information, you may contact us as set forth below.

Access to Information

If you have any questions about what information CultureFactors might have about you, or if you would like to delete, change, or amend inaccurate information, contact us at Inquiries will be responded to in a timely manner. Note that we may be required to retain data for compliance with a legal obligation to which we are subject. Further note that in certain situations, we may process data under the control of your employer and any deletion or amendment to that information may require your employer’s approval.


CultureFactors takes the appropriate technical and organizational measures to prevent the loss, misuse, accidental or unlawful destruction, unauthorized disclosure, and unauthorized access to the personal information that we transmit, store, or otherwise process.

Minors & Those Under the age of 18

CultureFactors does not market or promote its services to those under the age of 18, and we will not knowingly collect or maintain data on those who have not reached the age of majority.


CultureFactors may amend this Privacy Policy from time to time. If any material changes are made, notification will be prominently displayed on our website to advise you prior to the effective date of those changes.

Contact Us

If you have any questions or concerns about matters involving this Privacy Policy, contact CultureFactors at or at 312-757-4642. Inquiries will be responded to appropriately in a timely manner.


CultureFactors Inc.

ATTN: Data Privacy Officer
320 W. Ohio Street
Suite 3W
Chicago, IL 60654